React app that queries the Atlassian Jira API (JQL), shows sortable tables, and exports to Excel (SheetJS).

Grid of major platform status pages (Atlassian, Vercel, AWS Health, Sitecore, New Relic) for quick incident triage.

NRQL queries and account-level dashboards for ingestion/usage with account facets and month slices.

Serverless (Netlify) functions for authenticated Jira search, organization filtering, pagination, and data normalization.

Atlassian (Jira & JSM): Project configuration, queues, SLAs, workflows, permissions, service projects, and portals.

Jira REST API & JQL: Query/search, issue read/write, pagination, building dashboards, and exports.

Automation & Integrations: Jira automation rules, webhooks, Netlify functions, Excel exports (SheetJS).

Confluence & Knowledge Management: Documentation, change logs, runbooks, test plans.

Monitoring & Observability: New Relic dashboards, uptime checks, performance troubleshooting.

Frontend: React (hooks), responsive UI, data tables, CSV/XLSX export, async data flows.

Testing & Quality: Postman for API validation, regression smoke flows, issue triage via Jira.